[CRITICAL] [ERROR] OBD-1013: root@172.19.0.2 connect failed: time out

OceanBase 技术问题
#1

【 使用环境 】测试环境(麒麟V10 ARM)
【 OB or 其他组件 】
【 使用版本 】
docker(oceanbase/oceanbase-ce:4.3.5-lts)
【问题描述】首次安装可以正常登录，但是只要服务或服务器重启后，就无法登录。
【复现路径】
【附件及日志】
[2025-07-25 05:44:58.067] [DEBUG] - cmd: [‘obcluster’]
[2025-07-25 05:44:58.068] [DEBUG] - opts: {‘servers’: None, ‘components’: None, ‘force_delete’: None, ‘strict_check’: None, ‘without_parameter’: None}
[2025-07-25 05:44:58.068] [DEBUG] - mkdir /root/.obd/lock/
[2025-07-25 05:44:58.068] [DEBUG] - unknown lock mode
[2025-07-25 05:44:58.068] [DEBUG] - try to get share lock /root/.obd/lock/global
[2025-07-25 05:44:58.068] [DEBUG] - share lock /root/.obd/lock/global, count 1
[2025-07-25 05:44:58.068] [DEBUG] - Get Deploy by name
[2025-07-25 05:44:58.069] [DEBUG] - mkdir /root/.obd/cluster/
[2025-07-25 05:44:58.069] [DEBUG] - mkdir /root/.obd/config_parser/
[2025-07-25 05:44:58.070] [DEBUG] - try to get exclusive lock /root/.obd/lock/deploy_obcluster
[2025-07-25 05:44:58.070] [DEBUG] - exclusive lock /root/.obd/lock/deploy_obcluster, count 1
[2025-07-25 05:44:58.074] [DEBUG] - Deploy status judge
[2025-07-25 05:44:58.077] [INFO] Get local repositories
[2025-07-25 05:44:58.077] [DEBUG] - mkdir /root/.obd/repository
[2025-07-25 05:44:58.077] [DEBUG] - Get local repository oceanbase-ce-4.3.5.2-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.077] [DEBUG] - Search repository oceanbase-ce version: 4.3.5.2, tag: 4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d, release: None, package_hash: None
[2025-07-25 05:44:58.078] [DEBUG] - try to get share lock /root/.obd/lock/mirror_and_repo
[2025-07-25 05:44:58.078] [DEBUG] - share lock /root/.obd/lock/mirror_and_repo, count 1
[2025-07-25 05:44:58.078] [DEBUG] - mkdir /root/.obd/repository/oceanbase-ce
[2025-07-25 05:44:58.082] [DEBUG] - Found repository oceanbase-ce-4.3.5.2-102010012025052715.el8-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.082] [DEBUG] - Get deploy config
[2025-07-25 05:44:58.091] [INFO] Load cluster param plugin
[2025-07-25 05:44:58.091] [DEBUG] - Get local repository oceanbase-ce-4.3.5.2-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.091] [DEBUG] - Searching param plugin for components …
[2025-07-25 05:44:58.091] [DEBUG] - Search param plugin for oceanbase-ce
[2025-07-25 05:44:58.091] [DEBUG] - mkdir /root/.obd/plugins
[2025-07-25 05:44:58.111] [DEBUG] - Found for oceanbase-ce-param-4.3.3.0 for oceanbase-ce-4.3.5.2
[2025-07-25 05:44:58.111] [DEBUG] - Applying oceanbase-ce-param-4.3.3.0 for oceanbase-ce-4.3.5.2-102010012025052715.el8-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.524] [INFO] Cluster status check
[2025-07-25 05:44:58.525] [DEBUG] - Searching status template for components …
[2025-07-25 05:44:58.525] [DEBUG] - mkdir /root/.obd/workflows
[2025-07-25 05:44:58.535] [DEBUG] - Call workflow oceanbase-ce-py_script_workflow_status-0.1 for oceanbase-ce-4.3.5.2-102010012025052715.el8-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.535] [DEBUG] - mkdir /root/.obd/mirror
[2025-07-25 05:44:58.536] [DEBUG] - mkdir /root/.obd/mirror/remote
[2025-07-25 05:44:58.536] [DEBUG] - mkdir /root/.obd/mirror/local
[2025-07-25 05:44:58.537] [DEBUG] - mkdir /root/.obd/optimize/
[2025-07-25 05:44:58.537] [DEBUG] - mkdir /root/.obd/tool/
[2025-07-25 05:44:58.537] [DEBUG] - import status
[2025-07-25 05:44:58.539] [DEBUG] - add status ref count to 1
[2025-07-25 05:44:58.539] [DEBUG] - sub status ref count to 0
[2025-07-25 05:44:58.539] [DEBUG] - export status
[2025-07-25 05:44:58.539] [DEBUG] - plugin oceanbase-ce-py_script_workflow_status-0.1 result: True
[2025-07-25 05:44:58.539] [DEBUG] - Found for oceanbase-ce-py_script_workflow_status-0.1 for oceanbase-ce-0.1
[2025-07-25 05:44:58.539] [DEBUG] - share lock /root/.obd/lock/mirror_and_repo, count 2
[2025-07-25 05:44:58.541] [DEBUG] - Searching status plugin for components …
[2025-07-25 05:44:58.542] [DEBUG] - Searching status plugin for oceanbase-ce-4.3.5.2-102010012025052715.el8-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.544] [DEBUG] - Found for oceanbase-ce-py_script_status-3.1.0 for oceanbase-ce-4.3.5.2
[2025-07-25 05:44:58.544] [DEBUG] - Call plugin oceanbase-ce-py_script_status-3.1.0 for oceanbase-ce-4.3.5.2-102010012025052715.el8-4f5ec6491f5b235f01d0df7b1a37f6f275a0b18d
[2025-07-25 05:44:58.548] [DEBUG] - host: 172.19.0.2, port: 22, user: root, password: ******
[2025-07-25 05:44:58.550] [ERROR] Traceback (most recent call last):
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 2250, in start_cluster
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 2287, in _start_cluster
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 1269, in cluster_status_check
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 246, in run_workflow
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 288, in run_plugin_template
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 335, in call_plugin
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 321, in _init_call_args
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 410, in get_clients
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 429, in get_clients_with_connect_status
[2025-07-25 05:44:58.550] [ERROR] File “core.py”, line 465, in ssh_clients_connect
[2025-07-25 05:44:58.550] [ERROR] File “_stdio.py”, line 1098, in func_wrapper
[2025-07-25 05:44:58.550] [ERROR] File “ssh.py”, line 454, in connect
[2025-07-25 05:44:58.550] [ERROR] File “_stdio.py”, line 1098, in func_wrapper
[2025-07-25 05:44:58.550] [ERROR] File “ssh.py”, line 411, in _login
[2025-07-25 05:44:58.550] [ERROR] File “paramiko/client.py”, line 409, in connect
[2025-07-25 05:44:58.550] [ERROR] paramiko.ssh_exception.NoValidConnectionsError: [Errno None] Unable to connect to port 22 on 172.19.0.2
[2025-07-25 05:44:58.550] [ERROR]
[2025-07-25 05:44:58.550] [CRITICAL] [ERROR] OBD-1013: root@172.19.0.2 connect failed: time out
[2025-07-25 05:44:58.551] [INFO] [ERROR] OBD-1013: root@172.19.0.2 connect failed: time out
[2025-07-25 05:44:58.551] [INFO]
[2025-07-25 05:44:58.551] [INFO] Trace ID: 7fae23e8-691a-11f0-afc4-0242ac130004
[2025-07-25 05:44:58.551] [INFO] If you want to view detailed obd logs, please run: obd display-trace 7fae23e8-691a-11f0-afc4-0242ac130004
[2025-07-25 05:44:58.551] [DEBUG] - unlock /root/.obd/lock/global
[2025-07-25 05:44:58.551] [DEBUG] - unlock /root/.obd/lock/deploy_obcluster
[2025-07-25 05:44:58.551] [DEBUG] - unlock /root/.obd/lock/mirror_and_repo

【备注】基于 LLM 和开源文档 RAG 的论坛小助手已开放测试，在发帖时输入 [@论坛小助手] 即可召唤小助手，欢迎试用！

#3

针对您的问题，我推荐使用 obdiag 工具进行日志采集，这将有助于我们诊断为什么在重启后无法登录的问题。请您按照以下步骤操作：

日志采集场景: 集群无法连接
日志采集命令: obdiag gather scene run --scene=observer.cluster_down

请执行上述命令来收集日志，并将收集到的日志压缩包提供给我们，以便进一步分析问题所在。

为了更有效地定位问题，还需要您提供一些额外的信息：

  1. 您是否在 OBD 配置文件中设置了任何特定的参数？
  2. 在首次安装成功并登录后，是否有执行过任何特定的操作或配置更改？
  3. 重启后尝试登录时，是否有查看过 Docker 容器的状态（如 docker ps 或 docker logs <container_id>）？
  4. 能否提供一下您使用的启动 OceanBase 的具体命令或脚本？
  5. 是否有网络防火墙或安全组规则可能会阻止对数据库的访问？

感谢您的配合，这些信息将帮助我们更快地找到问题的原因。

附上敏捷诊断工具 obdiag 使用帮助链接

#4

ssh root@172.19.0.2报错可以自己手动测试一下

#5

已解决是因为docker的ip变了所以访问不了。

#6

你好，请问下最后怎么处理了？docker部署重启不是起不来了？