OceanBase Desktop启动时提示OB Shell服务检查失败

【 使用环境 】测试环境
【 OB or 其他组件 】OB
【 使用版本 】社区版本 OceanBase-Desktop-Setup-1.5.0.exe
【问题描述】软件安装向导最后一步启动时,到80%时提示“OB Shell服务检查失败: OB Shell service check failed after 10 attempts: Failed to connect to OB Shell service:”启动失败。
版本信息:
WSL 版本: 2.5.7.0
内核版本: 6.6.87.1-1
WSLg 版本: 1.0.66
MSRDC 版本: 1.2.6074
Direct3D 版本: 1.611.1-81528511
DXCore 版本: 10.0.26100.1-240331-1435.ge-release
Windows: 10.0.19045.6456
【复现路径】重复执行安装,出现相同问题。
【附件及日志】

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这个安装就用Linux,windows实在是相信不着啊

能截图看看 具体报错的信息 日志文件也发一下

win 日志

./Users/40941/AppData/Roaming/OceanBase-Desktop/logs/app.log

OB不是说不能安装在Windows下么

日志信息如下:
[2026-03-10T01:35:41.258Z] [INFO] Checking WSL service…
[2026-03-10T01:35:41.784Z] [INFO] Stoping previous WSL instances…
[2026-03-10T01:35:42.082Z] [INFO] oceanbase-desktop WSL distribution is already stopped
[2026-03-10T01:35:42.089Z] [INFO] Starting WSL service…
[2026-03-10T01:35:42.247Z] [INFO] oceanbase-desktop WSL instance found, starting oblite…
[2026-03-10T01:35:42.248Z] [INFO] start oblite…
[2026-03-10T01:40:01.504Z] [INFO] First time startup detected, using full command with all parameters
[2026-03-10T01:40:04.218Z] [INFO] oceanbase service started successfully
[2026-03-10T01:40:07.220Z] [INFO] start obshell…
[2026-03-10T01:40:09.037Z] [INFO] obshell agent started successfully
[2026-03-10T01:40:09.037Z] [INFO] obshell agent started successfully
[2026-03-10T01:40:09.679Z] [INFO] Telemetry executed successfully
[2026-03-10T01:40:13.130Z] [WARN] OB Shell service check attempt 1/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:15.137Z] [WARN] OB Shell service check attempt 2/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:17.146Z] [WARN] OB Shell service check attempt 3/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:19.152Z] [WARN] OB Shell service check attempt 4/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:21.160Z] [WARN] OB Shell service check attempt 5/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:23.166Z] [WARN] OB Shell service check attempt 6/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:25.170Z] [WARN] OB Shell service check attempt 7/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:27.176Z] [WARN] OB Shell service check attempt 8/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:29.181Z] [WARN] OB Shell service check attempt 9/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:31.185Z] [WARN] OB Shell service check attempt 10/10 failed: Failed to connect to OB Shell service:
[2026-03-10T01:40:31.186Z] [ERROR] Failed to check OB Shell service: {“error”:{}}
[2026-03-10T01:40:31.187Z] [ERROR] Failed to initialize virtual machine services: {“error”:{}}
[2026-03-10T01:40:31.188Z] [ERROR] Failed to start service:
[2026-03-10T01:50:02.256Z] [INFO] Clearing browser cache…
[2026-03-10T01:50:02.473Z] [INFO] Browser cache cleared successfully
[2026-03-10T01:50:14.580Z] [INFO] oceanbase-desktop WSL distribution is running, stopping…
[2026-03-10T01:50:14.919Z] [INFO] WSL distribution terminated successfully
[2026-03-10T01:50:14.920Z] [INFO] Clearing browser cache…
[2026-03-10T01:50:15.136Z] [INFO] Browser cache cleared successfully
[2026-03-10T01:50:15.705Z] [INFO] oceanbase-desktop WSL distribution is already stopped

看着是obshell连接有问题 ob已经启动了 可以通过下面的命令连接试一下
wsl.exe -d oceanbase-desktop --exec bash -c “mysql -h127.0.0.1 -P2881 -uroot -Doceanbase -A”
也可以按照截图排查一下进程是否启动

执行后,未显示你后面的两条回显,wsl等待一段时间后返回
wsl: 无法配置网络 (networkingMode Nat),回退到 networkingMode VirtioProxy。

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